88fdo Privacy Policy

This Privacy Policy is issued by 88fdo ("88fdo", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at 88fdo.net and any associated mobile or web applications (collectively, the "Platform").

88fdo acts as the data controller in respect of the personal information you provide when registering, using, or otherwise interacting with the Platform. As data controller, 88fdo determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

If you have any questions about this Privacy Policy or about how 88fdo handles your personal data, please contact our Data Protection contact using the details in Section 15 of this document.

88fdo collects the following categories of personal data about you:

2.1 Identity & Registration Data

• Full legal name as it appears on your Computerised National Identity Card (CNIC);
• CNIC number (collected for KYC identity verification purposes);
• Date of birth (to verify the minimum age requirement of 21 years);
• Gender (where voluntarily provided during registration);
• Username and encrypted password.

2.2 Contact Data

• Email address (primary communication channel);
• Mobile phone number (used for SMS verification and account security alerts);
• Residential city or province in Pakistan (e.g., Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi — used for localisation and regulatory compliance).

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records including amounts in PKR, timestamps, and payment method identifiers;
• JazzCash or EasyPaisa mobile wallet identifiers (last 4 digits only stored post-verification);
• Bank account details where bank transfer is used (HBL, UBL, Meezan Bank, 1LINK, Raast);
• USDT wallet addresses where cryptocurrency is used;
• Source-of-funds documentation submitted for enhanced KYC reviews.

2.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session logs including login timestamps, session duration, and navigation patterns;
• Game play history, betting records, and sports wagering activity;
• Cookie identifiers and similar tracking technologies (see Section 9).

2.5 KYC Verification Documents

• Scanned or photographed copies of CNIC (front and back) or equivalent identity documents;
• Proof of address documents where required;
• Selfie or liveness check photographs used for biometric identity verification.

88fdo collects your personal data through the following means:

• Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, complete a responsible gaming self-assessment, or respond to a promotional survey;
• Automatically: through cookies, log files, and similar technologies as you navigate the Platform — your device's IP address, browser type, and session activity are recorded automatically;
• From third-party service providers: our KYC and identity verification partners may provide enhanced identity data to confirm your identity and age; payment processors confirm transaction status and may flag unusual activity.

88fdo processes your personal data on one or more of the following legal bases, consistent with internationally recognised data protection principles:

• Contract performance: processing is necessary to operate your 88fdo account, process your PKR deposits and withdrawals, and provide the gaming and betting services you have requested;
• Legal obligation: processing is required to comply with applicable anti-money laundering (AML) laws, Know Your Customer (KYC) requirements, and any orders from competent regulatory or law enforcement authorities;
• Legitimate interests: processing is necessary for 88fdo's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and improving our services — provided those interests are not overridden by your fundamental rights and freedoms;
• Consent: where we rely on consent — for example, to send you marketing communications or place non-essential cookies — you may withdraw that consent at any time without detriment to your right to use the 88fdo Platform.

88fdo uses your personal data for the following purposes:

• Account management: creating and maintaining your 88fdo account, authenticating logins, and providing account security features including two-factor authentication;
• Service delivery: enabling you to place bets, play casino games, access the 88fdo Cricket and Slot sections, and use all platform features;
• Payment processing: facilitating PKR deposits and withdrawals via JazzCash, EasyPaisa, Raast, bank transfers, and USDT;
• Identity verification & KYC: verifying your identity, age (21+), and source of funds to meet regulatory requirements;
• Fraud and AML compliance: monitoring transactions and account activity to detect and prevent fraud, money laundering, and prohibited conduct as defined in the 88fdo Terms and Conditions;
• Responsible gaming: identifying patterns of play that may indicate problem gambling and offering appropriate support tools or interventions;
• Customer support: responding to your enquiries, complaints, and dispute resolution requests;
• Marketing communications: sending promotional offers, bonus alerts, and platform updates to players who have opted in — you may unsubscribe at any time;
• Platform improvement: analysing aggregated usage data to improve game selection, payment flows, and overall user experience for Pakistani players.

88fdo shares your personal data only in the following limited circumstances:

6.1 Essential Service Providers. We share data with third-party processors who act strictly on our instructions and are bound by confidentiality obligations. These include:

• Payment processors: JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, GrabPay, and USDT gateway providers — for the sole purpose of processing your financial transactions;
• Identity verification providers: third-party KYC services that validate CNIC details and perform liveness checks;
• Cloud infrastructure and hosting providers: secure cloud platforms that host the 88fdo Platform and associated databases;
• Customer support software providers: platforms used to manage live chat and email support communications.

6.2 Regulatory and Legal Authorities. 88fdo will disclose personal data to competent regulatory bodies, law enforcement agencies, financial intelligence units, or courts where required to do so by applicable law, court order, or regulatory direction. We will notify you of such disclosure where legally permitted to do so.

6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 88fdo's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to how your data is processed.

6.4 With Your Explicit Consent. Where none of the above applies, 88fdo will only share your personal data with your prior explicit consent.

Some of 88fdo's service providers operate outside Pakistan. Where your personal data is transferred internationally, 88fdo ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection principles. Such safeguards may include:

• Standard contractual clauses binding the receiving party to data protection obligations;
• Transfers only to countries or entities that have been assessed as providing an adequate level of data protection;
• Binding corporate rules where transfers occur within a corporate group.

If you would like further information about the specific safeguards applicable to any international transfer of your data, please contact 88fdo using the details in Section 15.

88fdo retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following indicative retention periods apply:

• Active account data: retained for the full duration of your active account relationship with 88fdo;
• Transaction and financial records: retained for a minimum of five (5) years following the transaction date to comply with AML and financial record-keeping obligations;
• KYC verification documents: retained for a minimum of five (5) years following account closure or the end of the business relationship;
• Self-exclusion records: retained indefinitely to prevent re-registration during an active self-exclusion period and to support responsible gaming obligations;
• Marketing preference data: retained until you withdraw your marketing consent, at which point it is deleted within 30 days.

Once the applicable retention period has expired and there is no longer a legal or regulatory basis to retain your data, 88fdo will securely delete or anonymise your personal data.

88fdo uses cookies and similar tracking technologies to keep the Platform functioning correctly, to analyse usage patterns, and to improve your experience. The types of cookies 88fdo uses are:

• Strictly necessary cookies: These are essential for the Platform to function. They enable core features such as account login session management, security token validation, and fraud detection. These cookies cannot be disabled without preventing you from using the Platform.
• Functional cookies: These remember your preferences — such as your preferred language, display settings, and last login method — to personalise your 88fdo experience without requiring you to re-enter preferences each visit.
• Analytics cookies: These collect aggregated, anonymised data about how players navigate the Platform — which game categories are most popular, where players drop off in the registration flow, and overall traffic patterns. This data is used solely to improve the 88fdo platform experience.
• Marketing cookies: Only placed with your explicit consent, these track whether you clicked on a promotional communication and reached the Platform. You may withdraw consent for marketing cookies at any time via your browser settings.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 88fdo Platform.

Subject to applicable law and 88fdo's legitimate regulatory obligations, you have the following rights in respect of your personal data:

To exercise any of the above rights, please submit a written request to 88fdo using the contact details in Section 15. 88fdo will acknowledge your request within 48 hours and respond substantively within 30 days. Where a request is complex or numerous, this period may be extended by up to a further 60 days with notification to you.

Please note that some rights are subject to exceptions under applicable law — for example, 88fdo cannot delete financial transaction records required to be retained under AML legislation, even if you request erasure of your account.

The 88fdo Platform is strictly intended for adults aged 21 years and over. 88fdo does not knowingly collect personal data from any person under the age of 21. If you are under 21 you must not register an account, use the Platform, or provide any personal data to 88fdo.

If 88fdo becomes aware that personal data has been collected from a person under the age of 21, such data will be deleted immediately, the associated account will be closed, and any deposits received will be returned to the originating payment method after identity verification.

Parents and guardians are encouraged to use appropriate parental controls on devices used by children and to ensure that 88fdo login credentials are not accessible to underage family members. If you believe a minor may have accessed 88fdo, please contact us immediately via the details in Section 15.

88fdo takes the security of your personal data seriously and implements the following technical and organisational measures:

• Encryption in transit: All data transmitted between your device and the 88fdo Platform is encrypted using TLS 1.2 or higher;
• Encryption at rest: Sensitive data stored in 88fdo databases, including KYC documents and financial records, is encrypted using AES-256;
• Access controls: Strict role-based access controls ensure that 88fdo staff can only access the personal data necessary for their specific job function;
• Two-factor authentication: Available and strongly recommended for all Player accounts; mandatory for internal 88fdo staff accessing production systems;
• Regular security audits: 88fdo conducts periodic penetration testing and vulnerability assessments of the Platform;
• Incident response: 88fdo maintains a documented data breach response plan. In the event of a breach that is likely to result in a high risk to your rights and freedoms, you will be notified without undue delay.

The 88fdo Platform may contain references to or integrations with third-party services such as payment gateways (e.g., JazzCash, EasyPaisa) and game content providers. When you interact with these third-party services, you may be subject to their own privacy policies in addition to this one. 88fdo is not responsible for the privacy practices or content of any third-party service provider.

We encourage you to read the privacy policies of any third-party service through which you interact while using the 88fdo Platform, particularly payment processors, before providing them with personal data.

88fdo reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Where a material change is made to this Privacy Policy, registered 88fdo Players will be notified via email to the address associated with their account at least 7 days before the revised policy takes effect. Non-material clarifications may be updated without advance notice.

We encourage you to review this Privacy Policy periodically. Continued use of the 88fdo Platform following notification of a material update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or complaints relating to this Privacy Policy or to 88fdo's processing of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 on the 88fdo Platform. For privacy-related queries, please state "Data Privacy Request" at the start of your chat session so it can be routed to the appropriate team.
• Email: [email protected] — please use the subject line "Privacy Request" for data subject rights enquiries. (Plain text — this is not a clickable link.)

88fdo will acknowledge all privacy-related enquiries within 48 hours and aim to resolve them within 30 calendar days.

If you are not satisfied with 88fdo's response to your privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the dispute resolution body specified by 88fdo's licensing authority.